Shenzhen VAN Electronics Co., Ltd., | Solar Camera, Battery Camera, 4G | WiFi Solar Cameras, Wired PoE Security CCTV Cams & NVR Kits

FAQs
Are you the factory or a trading company?
 
A: VAN Electronics is a professional manufacturer for CCTV Cameras & Wi-Fi Wireless NVR Kits includes indoor & outdoor Wi-Fi wireless cameras, wired/wireless NVR kits & monitors, with 11 years experiences. Factory is located in Baoan District, Shenzhen ,China. Kindly note.
 
May I request a sample or samples?
 
A: Yes. Sample is offered for testing before bulk order. Leading time: 3-7 days. Kindly note. 
 
What is your delivery time?
 
A: 1000-3000PCS: 30-35 Days, 3000-5000PCS: 35-40 Days, 10000pcs or above: 40-45 Days. Kindly note. 
 
What is your shipping method?
 
1) For sample
a. Delivered by VAN's shipping forwarder, final shipped by DHL/FEDEX/UPS
b. Shipped by Your company's coureier account
c. Shipped to your Chinese appointed shipping forwarder, office or appointed other surpplier with the bulk order together. 

2) For Bulk order:
a. Delivered by Air or by Sea with VAN's shipping forwarder. (FOB Shenzhen or CIF as your required)
b. Shipped to your Chinese appointed shipping forwarder, office or appointed other suppler with other goods together. 


Kindly ntoe. 

Certificates available?
 
A: CE, ROHS, FCC, SAA, UL are availabled, your local certificates could be made out as your required. Kindly note. 


Can I print my own brand logo on your product?
 
A: Sure, OEM orders are highly welcomed. Kindly inform us the details of your requirement before bulk order placed. Kindly note. 


What's your minimum order quantity?
 
A: Our MOQ is based on different items. Small quantity orders are also welcomed, but the price for small quantity order is also different from the bulk orders. Kindly note. 

What payment terms do you have? 

 
A: Paypal, China Bank Transfer, T/T Wire Transfer & L/C. Kindly note


When I turn on my receiver, there is no power.
 
A: Please check as the below: 
Kindly check that the power lead is plugged in a the mains and switched on.
Kindly check that it is connected to the back of the receiver.
Ensure that the power switch is on at the back of the receiver. 
Kindly check the fuse if applicable. 


Frequently used Abbreviation in digital television? 
 
A: ANSI (Americal National Starndard Institute)
    AQL(Acceptable Quality Level)

C: CA (Conditional Access)
    CAM(Conditonal Access Module)
    CAS(Conditonal Access System) 
    CI (Common Interface)

D: Decoder: A digital set-top box will normally contain three separate decorders for converting the digital bit-stream back into a format that can be heard and viewed by the subscriber. 
DHCP (Dynamic Host Configuration Protocol)
DiSEqC (Digital Satellite Equipment Control): A standard through which it is possible to let a DiSEqC compatible receiver send a signal over the RF cable to a switching device to switch between different LNBs or dishes. The DiSEqC users the 22 kHz signal to control the switching device.
DVB (Digital Video Broadcasting)

E: Encoder: Encoders are devices used to digitize, compress, and scramble a range of audio, video, and data channels. Digital encoders allow TV operators to broadcast several high quality video programs over the same bandwidth that was formely used. 
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Kindly feel free to let us know if any further questions or helps you needed.
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